Users may see a black loading screen when they select the “Tap to Load” option. However, the page may not load regardless of its selection. The following is a guide that shows the steps to resolve a Snapchat app error causing snaps not to load or stay stuck on the loading screen. How to fix the Snapchat loading screen issue?
What is the Snapchat Loading Screen Error?
A ‘Tap to Load’ screen occurs when you have difficulty connecting to the Internet. When this happens, the picture and video loading capabilities are disabled. Users may see a black screen when they try to take a picture.
Its smooth functionality can be affected by slow internet connections or servers. Once their data is exhausted, the users may face the same situation each time. Despite the apparent simplicity of the causes, we are confused by the issue.
You can encounter the never-ending loading symbol when using Snapchat due to the following factors:
- Speed and connection issues with the Internet
- Snapchat’s servers are down
- The application is outdated
- Batteries are being saved in the battery-saver mode
- The device contains a bug that causes users to report a problem in the cache
- Wi-Fi settings aren’t working correctly at your place
What is the solution to Snapchat’s Loading Screen Issue?
Frequently, users report that snaps don’t load. However, this isn’t a significant issue. A person who knows about it can fix it quickly. Several possible issues have been identified.
Make sure your Internet connection is working.
Due to internet problems on the users’ end, Snapchat has difficulty loading their devices. As a result, one can either face a bandwidth problem or a connectivity problem. Make sure the Wi-Fi signal strength is muscular first. Sometimes, the issue isn’t with the Wi-Fi network.
Please turn off your device and restart it.
Any time can be a problem with a mobile phone. Applications can stop responding at any time. Users often experience this problem. In most cases, it occurs after prolonged use of the phone. Restart your phone if it hangs.
Rebooting your phone is an alternative to restarting. The phone will function and respond this way again. You have to press the power button and both the volume buttons at the same time. You’ll see the screen reboot. Allow it to settle. Tap on Snapchat after it restarts. Let’s hope your problem has been resolved.
Install Snapchat again
The app must be uninstalled and reinstalled if you cannot resolve the issue. Uninstalling an app and reinstalling it should be easy for you.
Reinstalling the app will certainly fix the problem of snaps not loading. You should not have any issues seeing snaps loading into the chat.
Clear the Snapchat Cache
The issue may be fixed by clearing Snapchat’s cache if restarting the device does not fix it. Clearing the app cache can solve most app-related issues. Below are the steps you can take to do so.
- Go to the App Store and select Settings.
- Go to Apps and Notifications and select the app. Open the app.
- Choose Storage and Cache. Tap the Clear option.
- The snaps will not load unless it is relaunched.
Most of the users experience an issue with the loading screen. Thus, follow our guide carefully if you are experiencing insomnia because of an apparent malfunction. You can quickly fix the loading Snapchat screen error using our options. It can be used again without much hassle if you believe it!